ft888 Terms & Conditions — Player Agreement for Bangladesh

In these Terms and Conditions, the following definitions apply unless the context requires otherwise:

• "ft888" refers to the online betting and casino platform accessible at https://ft888.io and all associated subdomains, mobile interfaces, and applications.
• "Player" / "You" / "User" refers to any individual who has registered an account on ft888 or is in the process of doing so.
• "Account" means the personal registered account created by a Player on ft888.
• "Balance" means the total amount of real-money funds held in a Player's account at any given time, excluding bonus credits unless otherwise stated.
• "Bonus Funds" means promotional credits, free bet tokens, or any non-cash value awarded by ft888 under a promotional offer.
• "Wagering Requirement" means the number of times a Bonus amount must be staked on eligible games before the resulting winnings can be withdrawn.
• "Eligible Game" means any game or betting market designated by ft888 as contributing to wagering requirement fulfilment under the applicable promotion.
• "KYC" means Know Your Customer — the identity verification process ft888 uses to confirm a Player's identity, age, and payment method ownership.
• "BST" means Bangladesh Standard Time (UTC+6), which is the reference time zone for all ft888 operational timelines including promotions, deadlines, and support hours.
• "Services" means all betting, gaming, casino, live dealer, and ancillary services offered by ft888 through the Platform.

2.1 By accessing, registering on, or using any part of the ft888 Platform, you agree to be legally bound by these Terms and Conditions and all policies incorporated herein by reference, including the Privacy Policy and the Responsible Gaming Policy.

2.2 These Terms constitute the entire agreement between you and ft888 with respect to your use of the Platform and supersede all prior discussions, representations, or agreements between the parties.

2.3 ft888 reserves the right to modify these Terms at any time. The revised Terms will be published on this page with an updated effective date. Continued use of the Platform following any modification constitutes your acceptance of the revised Terms. It is your responsibility to review this page periodically.

2.4 If any provision of these Terms is found to be unenforceable or invalid under applicable law, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.

3.1 Age Requirement. You must be at least 21 years of age to register an account and use ft888 Services. This requirement is strictly enforced. ft888 will verify your age at the point of registration and again at your first withdrawal request. Providing false information regarding your age constitutes a material breach of these Terms.

3.2 Jurisdiction. It is your sole responsibility to ensure that accessing and using ft888 Services is lawful in your jurisdiction. ft888 makes no representation that its Services are appropriate or available in any particular location. Players who access the Platform from jurisdictions where online gambling is restricted do so at their own risk and legal liability.

3.3 Excluded Persons. The following individuals are not eligible to hold an ft888 account or use the Services:

• Individuals under 21 years of age.
• Individuals who have previously been excluded or suspended from ft888 under these Terms.
• Employees, directors, officers, agents, contractors, and immediate family members of ft888 or its affiliated service providers.
• Individuals who have self-excluded from ft888 during the applicable self-exclusion period.

3.4 ft888 reserves the right to request identity documentation at any time to verify eligibility. Failure to provide requested documentation within 14 calendar days may result in account suspension until the verification is completed.

4.1 Single Account Policy. Each individual is permitted to hold exactly one ft888 account. Opening or attempting to open more than one account — whether under the same identity or under different identities — is strictly prohibited and will result in the suspension or permanent closure of all associated accounts. Balances on duplicate accounts may be forfeited.

4.2 Accuracy of Information. You must provide accurate, current, and complete information at the time of registration and must update your account details promptly if any information changes. ft888 accepts no liability for losses or complications arising from inaccurate account information provided by the Player.

4.3 Identity Verification (KYC). ft888 operates a mandatory KYC process. You may be required to submit a copy of your National ID card (NID), passport, or other government-issued identification document, together with proof of your registered payment method. KYC verification is required before processing your first withdrawal and may be requested at any time at ft888's discretion.

4.4 Account Currency. All ft888 accounts are denominated in Bangladeshi Taka (BDT / ৳). Deposits and withdrawals are processed in BDT. ft888 does not maintain accounts in foreign currencies.

4.5 Account Activation. ft888 reserves the right to refuse registration or deactivate an account at any time without providing a reason, subject to returning any verified real-money balance to the Player through the Player's registered payment method.

5.1 You are solely responsible for maintaining the confidentiality of your ft888 login credentials, including your username and password. You must not share your login details with any third party under any circumstances.

5.2 ft888 will never ask for your password via email, SMS, live chat, or any other channel. Any communication purporting to be from ft888 that requests your password should be treated as fraudulent and reported to [email protected] immediately.

5.3 You must notify ft888 immediately upon becoming aware or reasonably suspecting that your account credentials have been compromised or accessed by an unauthorised third party. ft888 accepts no liability for losses incurred prior to such notification.

5.4 ft888 recommends enabling two-factor authentication (2FA/OTP) on your account. This feature is available in account settings and provides an additional layer of protection for login and withdrawal authorisation.

5.5 All transactions placed from your account — whether or not you authorised them personally — are your responsibility until you have reported an unauthorised access incident and ft888 has confirmed suspension of the affected account.

6.1 Accepted Payment Methods. ft888 currently accepts deposits and processes withdrawals via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank. Available payment methods may vary and are subject to change without notice.

6.2 Minimum Deposit. The minimum single deposit is ৳200. ft888 reserves the right to adjust minimum deposit thresholds for specific payment methods or promotional periods.

6.3 Deposit Processing. Deposits made via mobile financial services (bKash, Nagad, Rocket, Upay) are typically credited to your ft888 balance within minutes of successful transaction confirmation. Bank transfer timelines may vary based on the processing times of the originating institution. ft888 is not liable for delays caused by third-party payment processors.

6.4 Withdrawal Eligibility. Withdrawals may only be processed to a payment method registered in the same name as the ft888 account. Third-party withdrawals are not permitted. All withdrawal requests are subject to completed KYC verification before processing.

6.5 Withdrawal Processing. ft888 aims to process withdrawal requests within the timelines published in the cashier section of your account. Processing times may be extended where additional verification documentation is required or where ft888 identifies activity that requires further review.

6.6 Player Funds. ft888 maintains player funds in accounts segregated from operational funds. This segregation is a precautionary measure; it does not confer any special insolvency protection rights beyond those available under applicable law.

6.7 Dormant Accounts. An account that has not recorded any login activity for a consecutive period of 12 months will be classified as dormant. ft888 reserves the right to apply an administrative fee to dormant accounts in accordance with the schedule published in the cashier section. Players will be notified by email before any fee is applied.

7.1 All bonuses, free bets, cashback offers, reload credits, and promotional incentives offered by ft888 are subject to specific terms and wagering requirements published at the time each promotion is communicated. General bonus terms set out in this section apply to all promotions unless a specific promotion's terms provide otherwise.

7.2 Wagering Requirements. Bonus funds must be wagered a specified number of times on Eligible Games before any winnings derived from those bonus funds may be converted to withdrawable cash. The applicable wagering multiplier is stated on each promotion's terms page.

7.3 Eligible Games. Not all games on ft888 contribute equally to wagering requirements. The contribution percentage for each game category is published on the promotions page. Live casino games, jackpot slots, and certain table games may contribute at a reduced rate or not at all.

7.4 Bonus Expiry. Bonus funds and associated wagering requirements expire within the timeframe stated in the promotion terms, measured from the date of bonus issuance. Expired bonus funds and any winnings derived from them will be removed from your account without compensation.

7.5 Bonus Abuse. ft888 reserves the right to void bonus funds, cancel associated winnings, and suspend or close an account where it identifies behaviour that constitutes bonus abuse. This includes but is not limited to: opening multiple accounts to claim the same promotion, placing opposing bets across accounts to lock in a return regardless of outcome, and systematically exploiting low-margin games to meet wagering requirements with minimal risk exposure.

7.6 ft888 reserves the right to withdraw, modify, or cancel any promotion at any time and for any reason, including where system errors have caused incorrect bonus values to be credited.

8.1 All bets placed on the ft888 sportsbook and all game rounds played in the ft888 casino are governed by the specific rules applicable to each product. These rules are available within each game or market interface and form part of the overall agreement between you and ft888.

8.2 Bet Acceptance. ft888 reserves the right to decline or limit any bet at any time and for any reason, including where a market has been suspended due to breaking news, injury reports, or live match conditions. Bets accepted in error — for instance due to a technical fault displaying incorrect odds — may be voided and stakes returned.

8.3 Palpable Errors. Where ft888 identifies that odds were published in error (a "palpable error" — typically defined as odds significantly deviating from the true market price at the time of publication), ft888 reserves the right to void affected bets and return stakes to Players' accounts regardless of the stated outcome.

8.4 Casino Game Integrity. All casino and slot games available on ft888 use certified Random Number Generator (RNG) technology. RNG certification is maintained by the respective game providers (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Ezugi, and Spribe). ft888 does not alter game outcomes or RTP settings beyond what the certified provider configuration permits.

8.5 Disconnections. ft888 and its game providers operate connection recovery and game-round resumption protocols. In the event of a disconnection during a live game round, the game will be completed according to its programmed logic and the result recorded accordingly. ft888 accepts no liability for losses attributable to connection failures on the Player's side.

8.6 Maximum Winnings. ft888 reserves the right to apply maximum single-bet winnings caps across different product categories. Applicable caps are published in the cashier and sportsbook sections of the Platform.

9.1 The following activities are strictly prohibited on ft888 and constitute material breaches of these Terms:

• Using automated software, bots, scripts, or any artificial intelligence tool to place bets, interact with the Platform, or gain an unfair advantage over other players or ft888 itself.
• Accessing the Platform using a VPN, proxy server, or other IP-masking technology to circumvent geographic restrictions or to misrepresent your location.
• Engaging in or facilitating match-fixing, spot-fixing, or any corrupt activity in connection with events listed on the ft888 sportsbook.
• Colluding with other players in any multiplayer game format to manipulate outcomes at the expense of other participants.
• Using ft888 for the purposes of money laundering, fraud, or any other financial crime.
• Attempting to reverse-engineer, decompile, or otherwise tamper with ft888's software, security systems, or proprietary data.
• Opening multiple accounts for any purpose, including to circumvent account restrictions or to obtain additional bonus eligibility.
• Allowing a third party to operate your account or operate a third party's account on their behalf.
• Engaging in any conduct that is abusive, threatening, or harassing towards ft888 staff, support agents, or other players.

9.2 ft888 actively monitors account activity for indicators of prohibited conduct. Where such activity is detected, ft888 reserves the right to immediately suspend the account, withhold pending withdrawals, void bets, forfeit balances arising from prohibited activity, and report the matter to relevant authorities.

10.1 All content on the ft888 Platform — including but not limited to software, game interfaces, graphics, text, logos, trademarks, service marks, data compilations, and database rights — is the exclusive property of ft888 or its licensed content providers and is protected by applicable intellectual property law.

10.2 You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for personal, non-commercial gambling and entertainment purposes in accordance with these Terms. This licence does not include any right to reproduce, distribute, modify, publicly display, or create derivative works from any Platform content.

10.3 The ft888 name, logo, and all related brand identifiers are proprietary marks of ft888. You may not use them for any purpose without prior written consent from ft888.

11.1 ft888's collection, use, storage, and protection of your personal data is governed by the ft888 Privacy Policy, which is incorporated into these Terms by reference and forms part of the binding agreement between you and ft888.

11.2 By registering an account on ft888, you consent to the processing of your personal data as described in the Privacy Policy, including for the purposes of account management, identity verification, fraud prevention, customer support, and responsible gaming monitoring.

11.3 ft888 uses 256-bit SSL encryption for all data transmission between your device and Platform servers. ft888 does not sell your personal data to third-party marketing entities. Data is shared with third parties only where required to deliver Platform services (such as payment processing and game provision) or where required by applicable law.

12.1 ft888 is committed to promoting responsible gambling. The Platform provides a suite of responsible gaming tools, accessible at no charge from your account settings, including:

• Deposit Limits — set daily, weekly, or monthly caps on the amount you can deposit. Reductions take effect immediately; increases take effect after a 24-hour cooling-off period.
• Loss Limits — cap your net losses over a defined time period.
• Session Time Reminders — receive on-screen notifications at 30-minute, 1-hour, and 2-hour intervals to keep track of time spent on the Platform.
• Reality Checks — periodic pop-ups displaying your net session profit/loss figure.
• Self-Exclusion — voluntarily exclude yourself from the Platform for 24 hours, 7 days, 30 days, 90 days, or permanently. Self-exclusion requests take effect immediately and cannot be reversed during the elected exclusion period.

12.2 ft888 strictly enforces its 21-plus age requirement. Age verification is conducted at registration and at first withdrawal, and may be repeated at any time. Accounts with unverified age will not be permitted to withdraw funds.

12.3 If you believe that your gambling has become a problem, ft888 strongly encourages you to use the self-exclusion tool immediately and to seek guidance from the Responsible Gaming resources page on this Platform. You may also contact ft888 support at [email protected] to request immediate account restrictions.

12.4 Gambling is intended to be a form of entertainment. ft888 is not a source of income, and no gambling strategy can guarantee consistent winnings. Please gamble only with funds you can afford to lose.

13.1 To the maximum extent permitted by applicable law, ft888's aggregate liability to you in connection with your use of the Platform — whether arising in contract, tort, negligence, or otherwise — shall not exceed the total amount of real-money deposits made by you to ft888 in the 30-day period immediately preceding the event giving rise to the claim.

13.2 ft888 shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, loss of data, or loss of goodwill, arising out of or in connection with your use of or inability to use the Platform.

13.3 ft888 does not warrant that the Platform will be uninterrupted, error-free, or free from viruses or other harmful components. ft888 shall not be liable for losses arising from system downtime, scheduled maintenance, or force majeure events including power failures, telecommunications outages, or actions of third parties beyond ft888's reasonable control.

13.4 Nothing in these Terms limits ft888's liability for death or personal injury caused by its negligence, fraud, or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.

14.1 Termination by ft888. ft888 reserves the right to suspend or permanently close any account at any time, with or without cause, including where ft888 determines that continued operation of the account poses a risk to the integrity of the Platform, other players, or ft888 itself. Where an account is closed without cause, any verified real-money balance will be returned to the Player's registered payment method.

14.2 Termination for Cause. Where an account is suspended or closed due to a breach of these Terms — including prohibited conduct under Section 9 — ft888 reserves the right to forfeit bonus balances and any winnings derived from prohibited activity. Verified real-money deposits may be returned at ft888's discretion depending on the nature of the breach.

14.3 Termination by Player. You may close your ft888 account at any time by contacting [email protected]. Account closure requests will be processed within 5 business days. Any verified real-money balance will be withdrawn to your registered payment method prior to account closure, subject to standard KYC and withdrawal requirements.

14.4 Termination of your account does not affect any rights or obligations that accrued prior to the date of termination.

15.1 ft888 reserves the right to amend these Terms and Conditions at any time. Amendments will be published on this page with an updated effective date. For material changes, ft888 will endeavour to provide notice to registered Players via the email address associated with their account at least 7 calendar days before the changes take effect.

15.2 Your continued use of the ft888 Platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not accept the revised Terms, you must stop using the Platform and close your account in accordance with Section 14.3.

16.1 These Terms and Conditions and all matters arising out of or in connection with your use of ft888 shall be governed by and construed in accordance with applicable law. ft888 operates as an international online betting platform serving Bangladesh players. It is the Player's responsibility to ensure that their use of ft888 complies with any laws applicable in their jurisdiction.

16.2 ft888 does not make any representation that the Services are appropriate or lawful in any specific jurisdiction. Access to the Platform from territories where online gambling is explicitly prohibited is done entirely at the Player's own risk and legal liability.

16.3 Any dispute arising under these Terms that cannot be resolved through ft888's standard customer support process shall be subject to binding arbitration in accordance with internationally recognised arbitration principles. ft888 will engage in good faith to resolve disputes fairly and efficiently.

17.1 If you have questions about these Terms and Conditions, wish to make a complaint, or need to notify ft888 of an issue with your account, please contact our support team using the details below. All support communications are handled in English.

Email: [email protected]

Support Hours: 24 hours a day, 7 days a week, 365 days a year (Bangladesh Standard Time, UTC+6).

Live Chat: Available on the ft888 Platform for registered and logged-in Players. Average first response time under 3 minutes.

17.2 ft888 aims to acknowledge all email support requests within 24 hours (BST) and to resolve standard account queries within 3 business days. Complex disputes or KYC-related queries may require additional time and documentation.